Here’s what some satisfied customers have to say
Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.
I had a site in which I did not want to install hard surfaces, concrete bases, expensive and complicated drainage, and was looking for something sustainable and low impact on the existing land. Hydropavers do all this, as they really do allow free drainage through the paver to the ground below. We've had a few serious downpours and there is absolutely no issue in them coping. They do all the marketing says they do. Premier Pavers were fantastic to deal with, and could not have provided better service, advice and assistance. Highly recommended
Louise and Martin
Thanks to Grace for her experience and advice, Grace put us in contact with Jordan from The Blake Escape who really did go above and beyond our expectations. At each stage we were explained what was happening and how, which was very reassuring. The team were flexible also when we needed to change plans. I really also admired Jordan's honesty when discussing our project. Jordan and his team did a superb job, they were very creative and took enormous pride in their work. This was so evident in our finished tiling. Would have no hesitation in recommending Premier Pavers and The Blake Escape. Thanks so much.
John and Michelle
Whow ! We just love those Sand coloured Hydropavers. Everyone is commenting. We are near the beach and now we have the “sand” in our driveway and house entrance and wrapping down the side of the house to the pool. Thanks Grace for your generous advice and considerable support through the whole process.
I have nothing but the highest praise and regards from the support, sales and post sales support from the team at Premier Pavers. Building in Bayside City Council has its own challenges and the first is the requirement for driveways and paving areas to be made from a permeable surface. This is where Grace and the team stepped up and came into play. They understood the challenges and went through the display of their permeable paver range, with demonstration and could back it up with how durable they are.......look in the car park area where all the trucks drop of their stock. The positive experience continued as we were asked to bring photos of our house and area and we then matched anthracite tiles (these look hot) in the Alfresco area, main entrance. The permeable pavers look brilliant, product that looks stunning and finishes of the house to perfection, added to that the Anthracite tiled areas, takes it to next level . Premier then backed up their product with recommending a landscaper who could install the Permeable pavers correctly and help guide us with the landscaping design. Having already asked a few other landscaping companies about installing this product, we drew a number of blanks and no call backs. However Premier recommended Matt and his team from Terra Firma and I have nothing but the highest regard for the work he and his team did, as they took an already good looking product, and with their direction turned what I thought would look great to an award winning design. Better yet, they have the product in stock so when we changed our mind and wanted to add some more Anthracite tiles, no waiting 4-6 weeks. Matt and his team had them the next day. That, ladies and gentlemen is the modern definition of convenience, and a simple must have that save you time and money. Again, a brilliant company to deal with, with a fabulous product range of products on hand and with a full service team of recommended landscapers that takes soooooooo many hassles away after a long build, and makes your home the envy of any.
Doug and Brenda
We approached several paving companies when we were about to replace 80 square metres of paving. Premier Pavers were the the most helpful with suggestions and allowed us to bring samples home to try. When we decided on a paver they then suggested two paving companies, Terra Firma Gardens being one of them. We were happy with their quote out of several others.
Premier Pavers introduced us with a short brief to a paver that we had not considered and which meets our needs perfectly. It adds a sophisticated feel to a small but important casual entertaining area. Their customer service was exceptional.
We absolutely love our polished Silver Travertine. Each and every tile is so unique. Thank you to Grace and her team. Everything went smoothly from the time we ordered it to the delivery. Would definitely recommend Premier Pavers & Stone. A very helpful, friendly team!!
I would recommend the Travertine pavers - they look good, attractive and are great around the pool as they don't get slippery when wet..I'm very happy with them..!!
Joanne & Paul
It is with no reservations whatsoever that I would recommend Premier Pavers. We dealt with Grace and her helpfulness, knowledge and patience were outstanding. Starting from which type and colour of paver to co-ordinate a difficult delivery situation, Grace was always incredibly helpful. We needed some custom pool coping done and Grace organized this with ease and it made a complex situation for us very easy. We had every confidence that our silver travertine pavers would arrive exactly as promised and they certainly did. If you are after excellent customer service and a selection equal to none then you should absolutely visit Premier Pavers.
Port Melbourne, VIC
Grace and her team restore faith in the meaning of 'customer service'. Could not be happier.
Fiona and Henry
We came to Premier Pavers with very good recommendations and we are very happy with the result. The bluestone looks great in our back garden, so we would like to thank Grace for all of her help in selecting the right product and excellent customer service in making sure the pavers were delivered on time and also kept informed as to the progress of the delivery.
From the very first phone query to delivery the professional customer service received was second to none. Grace and her team were very proficient in their advice, service, and follow-up. Our Travertine pavers arrived safely and look amazing. We can't wait to start our project. Highly recommend Premier Pavers & Stone.
We were delighted at the personal service by Grace at the front desk and the follow up and communication by their warehouse manager who kept us well informed as to the progress of the delivery of our granite pavers. Nice company to deal with.
Caz & Jo
Thank you to Grace and the team at Premier Pavers, what was once a dusty no-go zone is now an inviting courtyard area thanks to their pavers. Knowing that we only had a small area to pave we were not anticipating any special treatment from any paving businesses. How wrong we were, Grace and the team Premier Pavers took the time to assist in finding the most suitable pavers for our area. Their recommendations were based on design requirements, aesthetics, functionality and price. They truly made us feel part of the family, offering to store the pavers until we were ready to pave, arranged delivery and even took it upon themselves to find us a suitable landscaper before Christmas (think they had to call in a few favours to get someone before Christmas!!). I would recommend Premier Pavers to anyone looking for quality pavers with personalised service. You will not find better support anywhere else, that’s for sure! Thanks Grace, every time we walk out to the courtyard we think of you.
We were recommended to use Jordan from the Blake Escape and we have been thrilled with the renovation he has carried out on our pool and garden. The travertine tiles from premier pavers are gorgeous and Jordan's creative flair is shown in the result. Thank you!
We went to Premier Pavers looking for bluestone to use as bench tops for an outside built-in BBQ. We found the staff at Premier Pavers very helpful, committed to find the answers to our questions where they did not already know, and proactive with communications regarding our order (which seems a rarity these days). On Premier Pavers advise, we switched to black granite and are very happy with the outcome of our project. We confidently recommend Premier Pavers and they will be our first port of call when looking for this type of product.
Recently we renovated and repaved around our pool. After a lot of shopping around we met Grace from Premier paving. Grace went out of her way to assist us with the right colours and was spot on with the due date of delivery. We have now completed our paving and are very happy with the end result.
The tiles look great and are cool to walk on. The installers were very complimentary about the colour consistency and the size tolerances. We had the tiles sealed, and any and all spills and/or any dog 'accidents' hose off with ease. We thank you for your service and provision of a find product.
A very special thank you to Grace Sent of Premier Pavers & Stone. Your expertise and product knowledge made your selection of my granite the perfect choice for my project. I am so thrilled with the finished product, it looks amazing. It has been a pleasure to deal with you personally. I have no hestitation in recommending you and Premier Pavers & Stone to all my colleagues and friends. My sincere thanks.
Your advice and outstanding personal service allowed us to buy a superior product at a reasonable price. I would have never have selected the travertine pavers on my own! It has been a pleasure dealing with you from the selection process right through to delivery. We are extremely pleased with our landscaping project.
Thank you Grace from Premier Pavers and Mat form Terra Firma Gardens. The sandstone paving and landscaping looks great…very happy. A pleasure to work with you both….very organised and professional…good listeners and very good advice…and most importantly the quality of the work is exceptional…..we now have an outdoor area we enjoy using and it has really improved the look and value of our home … highly recommend.
Thank you for Premier Pavers and Stone’s very kind offer to donate 24 bluestone pavers (600x300x20mm) to our school. We are very grateful for your support and they will complete our wonderful new path perfectly. Without such kind donations it would be impossible for us to maintain our ever growing school. Again, many, many thanks. Please keep an eye on our website over the next few weeks for details of the project.
Justin and Kim Shanny
Terra Firma Gardens installed 90m2 of Bluestone paving, retiled our spa and fishpond, installed a water feature and landscaped our rear courtyard. The finished product is excellent and really completes our house. Throughout the process Matt’s primary focus was to ensure we were happy with the results. He was very inclusive in the design decisions and as a result the outside areas of our house look great. Matt’s team went out of their way to ensure our house was kept as clean as possible by spending the last half hour of the day cleaning up the site and sweeping out our house. This was important as the only access to the site was through our front door. The pavers look fantastic and we purchased them from Premier Pavers & Stone who recommended Terra Firma Gardens.
We are more than happy with your product, service and professionalism. The bluestone has totally changed our new outdoor area. Thank you for all your advice and support.
I would like to thank you Grace and your team for your advice and recommendations from the first instance of coming in. The knowledge and guidance certainly made the whole process very easy and now the pavers are down, extremely rewarding. Once weighing up all the different options there are to choose from can be quite overwhelming, however I just couldn't pass the natural stone and information you gave to me made the decision easier. Travertine has made the area a wonderful space to enjoy. Thank you once again Grace.
We recently refurbished our courtyard area and started the process by looking at various paver options and talking to suppliers. This led us to Premier Pavers where we chose a lovely granite product. Grace at Premier Pavers was great to talk to about options and provided excellent advice and customer service. The pavers we selected were of excellent quality and very competitive price wise. Premier Pavers were also able to recommend Terra Firma Gardens who we went with for the installation. Matt and the crew from Terra Firma were very helpful, did a great job and worked in with us around timing and other arrangements delivering a great outcome on time. We are very pleased with our new courtyard entertaining area and would recommend Premier Pavers and Terra Firma Gardens to others embarking on similar projects.
After seeing Premier Pavers & Stone featured in the 'Yiddishe Gesheften' magazine, we met with you and enjoyed your most helpful approach. That same afternoon we were contacted by Jordan. Jordan and Dale came out and provided a quote that afternoon and we felt confident to give them the 'go ahead' and they have been here every day this week. We wish to give you our most positive feedback for all the work done. Jordan and Dale have also made most helpful and sensible 'design' suggestions and have been a pleasure to be involved with from their first phone call contact and meeting.
Jordan and the Team
Thank you for the opportunity to work with Premier it has been a pleasure from day dot. We all look forward to a long and prosperous business relationship with Premier. We will come and say 'hello' on completion of the job we are working on. We have taken photographs of the job.
I have been installing the 400x400 pavers you manufactured for me. Tell the guys they are excellent quality. I will be back to you shortly with the next order. Thanks.
C & F
We would like to thank you for directing us to the Light Classic Travertine pavers. They have been laid in our backyard and are the most beautiful pavers we have laid eyes upon. Your customer focus and knowledge on paving in general was most appreciated. The pavers are of high quality and are beyond our expectation. I would like to also let you know Mark and Aaron have done a perfect job to enhance the beauty of the travertine pavers. They are both professional and knowledgeable in their field and had the best interest for their customers. They are particularly polite and friendly. No job was too hard for them to deal with. Both Mark and Aaron are perfectionists at ensuring they do a quality job as if they were laying pavers at their own homes. We will definitely let anyone know about Premier Pavers and Stone who are looking to lay pavers and hope you continue to recommend Mark and Aaron to other clients who walk through your doors. We cannot praise their professionalism enough.
Hi Grace, Andrew has now finished our paving job at Balnarring, and we just wanted to say how pleased we are with the end result and with your recommendation of Andrew. He has been totally professional throughout the entire job: he advised us of any timing changes; turned up when he said he would; and has done a fantastic job that we are delighted with. Thanks for all of your assistance throughout this project. Kind regards, Cindy Tilbrook